I have to say that the last two years I spent as a mortgage loan officer and vice president at Bank of America were the most frustrating of the the 27 years I have been in the business.  It was as if common sense no longer mattered. Furthermore, many escrows failed to close on time due to ridiculous underwriting conditions required by the underwriting department.  The management under which I worked really did their best under the circumstances.  The sad fact of the matter is that Bank of America at this time does not have an effective mechanism to process loans efficiently, and they will at times deny loans to credit worthy borrowers.  

I plan to give specific examples in future blogs, and I welcome comments.  It  is not my intention to disparage Bank of America out of anger.  As a company, they treated me quite well.  As for my clients, well that was a different story.  Hopefully, my voice and others will be heard, and something will be done to change this.